For emergencies occurring off-campus, the following services are available on request.

Emergency situations such as accidents, illnesses or problems with foreign researchers that occur off-campus are handled by a multilingual telephone interpretation service (Multilingual support) provided by a contractor (BeBorn Co., Ltd.) as a primary response.

Response time：

24 hours a day

Response days：

365 days a year

Languages available：

English, Mandarin Chinese, Korean, Thai, Vietnamese, Indonesian, Tagalog,
Nepali, Portuguese, Spanish, French, German, Italian, Russian, Malay,
Myanmarese, Khmer, Mongolian, Sinhalese, Hindi, Bengali etc.

Eligible persons：

Foreign users or foreign faculty/staff affiliated with KEK who have registered to use this service.

How to register

Contact the Visitor Support Desk. e-mail:visitorssupport@kek.jp