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When you have user account, click here | Login | Operation Manual | updated : 2018-08-07 |
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Request for : Cancellation of your accommodation reservation must be made until one day earlier, or you will be required to pay full charge. If you need to cancel or change the reservation, please do so your portal site before your check in. If you want to change details of your booking after check in, please contact Users Office below. Users Office: Office Hours: 9:00-17:00 on Mon. to Fri. (Except national holidays and Dec.29 - Jan.3) e-mail:usersoffice@mail.kek.jp Please specify the following information when you contact us by e-mail. (Name, Affiliation, Period of the confirmed reservation, Change of days) ※The person who did off-setting procedure at the time of the first application; ・When making the period long, please change it from the traveling expenses. ・When making the period short, please change it from a stay. How to Make Cancellation / Change <PDF> Please enter from your User Portal ⇒ Left-hand side of the screen 「Accommodation Booking and/or Travel Expenses」 ⇒ 「2. Cancel/Change Accommodation Booking or Travel Expenses Application」
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usersoffice@mail.kek.jp|Copyright|
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