The system can accept the reservation within 45 days. You can make a reservation  up to 31
　nights. If you would like to make a reservation over 31 nights, please make another reservation
　every 31 nitghts.

　Please change or cancel the reservation on your portal site by the day before. If you fail to do so,
　you have to pay the fee. If you change or cancel the reservation after your arrival, you cannot do it
　on your portal site. Please contact us to the following e-mail address or come to the Users Office.

　Users Office
　Office Hours: 9:00 - 17:00 (Mon. - Fri. except National holidays and Dec. 28 - Jan. 4)
　e-mail:usersoffice@mail.kek.jp

　You can get the room key for dormitory room at the office of the superintendent between 16:00
　and 22:00. The office is at the entrance of the dormitory. Please pick up the room key at the
　Information Center (Guard Office) between 22:00 and 7:00 on the following day.

　You can make a payment by cash or credit card at the Users Office. We can accept VISA, Master
　Card, JCB, American Express and Debit card.
　All those users check out during holidays, who are not able to make a room payment at the Users
　Office, will be allowed to make a payment to a superintendent at the dormitory. Cash or Credit
　cards can be accepted. The superintendent does not have change.
　Online payment (Credit card payment) for accommodation charge of the Dormitory is possible
　from on April 1st, 2020.　

　Please see more information : https://www2.kek.jp/uskek/eng/visiting/dormitory.html

　Apartment Charge :
　Please pay the charge when you get the invoice from the Users Office. Your apartment charge will
　not be deducted from the travel expenses.

　 * Please confirm your lodging charge on your portal site.
　 * Regarding refunding the accommodation fee:
　　It is not refundable once you make an accommodation payment except unable to use
　　accommodation due to a natural disaster or some reasons of KEK.